He had spent as much time disconnecting a phone as it takes some communication satellites to orbit the Earth 2,800 times. On September 6, 174 days later, Mukherjee received a call from BSNL informing him that a cheque refunding the security deposit of Rs 2,280 Dasgupta had made while getting the landline was ready.īy then, Mukherjee had lost count of the number of times he had visited BSNL offices. Since it was not possible for Raja to come to Calcutta frequently, I offered to do the formalities on his behalf," recounted Mukherjee. The 67-year-old Hindusthan Park resident had volunteered to help his Delhi-based relative Raja Dasgupta surrender the landline in his name at his Tiljala home.
But surrendering a connection and getting back the security deposit can drag on for half a year. Three decades ago getting a landline telephone connection in Calcutta would take years.
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